Accessibility Statement

Sojourn Homes is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and applying the relevant accessibility standards to ensure our services are inclusive.

1. Our Commitment

We believe that "Dignity in Transition" starts with clear communication. We want as many people as possible to be able to use this website. For example, that means you should be able to:

Zoom in up to 300% without the text spilling off the screen.
Navigate most of the website using just a keyboard.
Listen to most of the website using a screen reader.
Navigate the site easily regardless of the device or browser you are using.

2. Compliance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities.

Sojourn Homes aims to be conformant with WCAG 2.1 level AA. We are working toward full compliance by ensuring our text contrast, navigation structures, and image alt-text meet these international standards.

3. Technical Specifications

Accessibility of the Sojourn Homes website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
WAI-ARIA
CSS
JavaScript

4. Non-Accessible Content

While we strive for perfection, we know some parts of this website may not be fully accessible yet:

Some older PDF documents (such as historical reports) may not be fully accessible to screen reader software.
Some of our third-party maps (showing our North West coverage) may be difficult to navigate using only a keyboard.

If you find a specific part of the site that is difficult to use, please let us know so we can provide the information in an alternative format.

5. Feedback and Contact Information

We welcome your feedback on the accessibility of the Sojourn Homes website. Please let us know if you encounter accessibility barriers:

Contact: via our Contact Page
Email: info@sojournhomes.co.uk

We try to respond to feedback within 5 business days.

6. Formal Complaints

If you are not happy with how we respond to your feedback, you can contact the Equality Advisory and Support Service (EASS). They are the government-appointed body that advises on the Equality Act 2010.

Last Updated: May 2026